How can I get a refund?
If you wish to request a refund after the drop deadline, please use the Refund Request Form.
Lane requires classes to be dropped by a certain date and time to be eligible for a full refund. They are:
- Classes lasting longer than four (4) weeks, i.e. most credit classes, must be dropped by 11:59 pm on the Sunday at the end of the first week of the class. (myLane goes down for maintenance promptly at midnight each night)
- Classes lasting less than four (4) weeks must be dropped at least three (3) full days before the class begins.
Please be aware that you are financially responsible for ANY class charges if you do not drop in myLane by the refund deadline. It is NOT your instructor's responsibility to drop you, and non-attendance is not considered a refundable reason.
If you are depending on financial aid, you must either have your award letter and no financial aid holds by the refund deadline, or you must identify other funding in case your financial aid is not available in time for the payment deadline for the term.